Orders are processed in the order they are received. In some cases, limited availability may prevent us from shipping the quantity you requested. Please know we will do our best to fulfill your complete order. Normal processing can take between 1-4 business days.
Orders delivered to the United States or to the Canadian Provinces of AB, BC, MB, NB, NL, ON, NS, SK and PE should arrive in 4 – 7 business days depending on delivery location. Orders delivered to an APO/FPO, and any U.S. Territory address, should arrive in 20 – 30 business days. These delivery estimates include order processing time.
Express delivery orders should arrive in 2 business days after the order has shipped.
Q: What types of shipping class services do you offer?
A: Kutietuties.com® uses a variety of carriers and methods to ship your order as efficiently as possible.
- Standard shipping for orders with delivery addresses in the United States, APO/FPO, and US Territories are sent via USPS first class, priority, or priority express.
- Standard shipping for orders with delivery addresses in Canada are sent via USPS.
- Express orders are delivered using USPS.
Q: What does "Business Day" refer to for shipping delivery time estimates?
A: When estimating your order's arrival date, please do not include weekends and holidays.
Q: Do you ship to post office boxes?
A: Yes all orders can ship to P.O. boxes and will be delivered within the United States by the U.S. Postal Service (USPS).
Q: Do you ship Internationally?
A: In addition to shipping within the United States, its territories and possessions, kutietuties.com does ship internationally.
Q: Do you ship to military bases?
A: Yes. Please keep in mind that delivery to military addresses may take longer than the stated times.
Q: Can I send items to multiple addresses with the same order?
A: Not at this time. To ship items to different addresses, please enter separate orders for each address.
Q: Why was an item on my order canceled and will I be charged?
A: While we do our best to fulfill all of our orders, occasionally we have to cancel an item on an order due to availability. You will receive a separate email letting you know about this cancellation and your credit card will be refunded. The release of an authorization may also appear as a refund on a credit card statement, or the authorization may be deleted from the account entirely. The void may take 7 business days (or longer, depending on your bank) to appear.
Q: Why did my order come in multiple boxes or from multiple carriers?
A: We may ship your order to you in multiple boxes or via multiple carriers due to:
- The order size — large orders often are split into multiple boxes for more efficient delivery.
- The item's size — some items required special handling and packaging and thus a separate box
Secure Ordering & Payment Options
We accept Paypal checkout and all major credit cards. We invite you to use your MasterCard, Visa, American Express, Discover/Novus card, Bill Me Later or your PayPal account for your online order. We chose PayPal because they are a 100% secure and easy way to checkout. They share NO private information.